This guide explains the DigitalPatientChart website approval process for providers, practice managers, and clinic administrators. Use these steps to review your practice website, request edits if needed, and approve the site when it is ready to move toward launch.
How Website Review and Approval Works in DigitalPatientChart
DigitalPatientChart website approval is the final content review step before your practice website moves into launch preparation. The goal is to confirm that patients, referral sources, and visitors will see accurate public-facing information.
If you are looking for how to approve website in DigitalPatientChart, the basic workflow is:
- Sign in to your DigitalPatientChart account.
- Open the website review area.
- Review each page and contact option.
- Request edits if something is missing or incorrect.
- Approve the website once the content is accurate and ready for launch.
These DigitalPatientChart website review approval steps help reduce launch delays and prevent incorrect practice information from appearing online.
Before You Begin: Who Should Review the Website
If you are deciding who should review practice website content, choose someone who understands the practice’s public information and has authority to approve it. This is usually a practice owner, provider, office manager, clinic administrator, or marketing lead.
The reviewer should be able to confirm:
- Practice name and branding
- Locations and office hours
- Phone numbers and contact options
- Provider names, credentials, and bios
- Services and specialties listed on the site
- Forms, buttons, and patient-facing links
If several team members need to provide feedback, assign one person to collect comments and submit one clear edit request.
Step 1: Sign In to DigitalPatientChart
- Go to your DigitalPatientChart sign-in page.
- Enter your username and password.
- Complete any required security or verification steps.
- Open the practice account connected to the website under review.
If you need to sign in to DigitalPatientChart website review but cannot access your account, contact your practice administrator or Medximity support before submitting approval.
Step 2: Open the Website Review Area
If you are asking where is DigitalPatientChart website review, the review area may appear in your dashboard, website tools, notifications, or an approval task assigned to your practice account.
- From the DigitalPatientChart dashboard, look for a website-related notification or task.
- Open the section labeled Website Review, Website Approval, Website Preview, or similar.
- Select the website preview link to open the review version of your site.
- Keep DigitalPatientChart open in one browser tab and the preview website open in another.
If you do not see the review area, confirm that you are using the correct account permissions. Some users may not have access to website approval tools.
Step 3: Review Your Homepage and Core Pages
Start with the homepage because it is often the first page patients see. A careful review homepage before website launch step can catch many common issues early.
- Read the homepage headline, introduction, and main sections.
- Confirm the practice name is spelled correctly.
- Check that the homepage describes your practice accurately.
- Open each main navigation item, such as About, Services, Providers, Locations, Contact, or Patient Forms.
- Look for outdated wording, missing sections, duplicate content, or pages that do not load.
For additional website quality checks, you may also review How to Conduct a SEO Audit for Website.
Step 4: Confirm Practice Details, Locations, and Hours
Before approval, check practice hours before website launch and verify every location detail. Incorrect hours, phone numbers, or addresses can lead to missed appointments and patient confusion.
- Confirm the practice address for each location.
- Check suite numbers, building names, parking notes, and map links if shown.
- Review business hours for each day of the week.
- Confirm holiday or special hours only if they are meant to appear publicly.
- Test phone numbers on mobile, if possible, to confirm click-to-call works correctly.
If your Medximity provider profile also needs updates, see How to Update Your Practice Address, Phone Number, and Business Hours on Medximity.
Step 5: Check Services, Provider Information, and Forms
Next, review provider information before website approval. Patients often use this information to understand who they may see and what services the practice offers.
- Open each provider page or provider section.
- Confirm names, credentials, titles, and biographies are accurate.
- Check provider photos, if included.
- Review service pages for accuracy and appropriate wording.
- Open patient forms, intake links, or portal links to make sure they go to the correct destination.
Avoid including any protected health information, patient names, case details, or private notes in website edit comments. Website content should be public-facing and appropriate for visitors.
If you also manage provider listings, review How to Claim and Verify Your Medximity Provider Profile.
Step 6: Review Links, Buttons, and Contact Options
Buttons and links should take visitors to the expected action. Test them before approval.
- Click appointment request buttons.
- Test phone links, email links, and contact forms.
- Open map or directions links.
- Check patient portal links, if included.
- Confirm social media links go to the correct practice accounts.
- Test the website on desktop and mobile if possible.
If your site links patients to portal messaging, you may find How to Message Your Provider Through the Patient Portal helpful for staff reference.
Step 7: Request Edits Before Approval
If you are looking for how to request website edits DigitalPatientChart, use the edit request option in the website review area when available. Do not approve the website until important corrections are submitted and reviewed.
- Open the website review or approval task.
- Select the option to request edits, submit feedback, or send changes.
- List each requested change clearly.
- Include the page name and section where the issue appears.
- Explain the current text or issue and the requested replacement.
- Submit the request to the DigitalPatientChart or Medximity website team.
Website approval vs edit request: choose an edit request when something is incorrect, incomplete, outdated, or unclear. Choose approval only when the site is accurate and ready for launch preparation.
Step 8: Approve Your Website for Launch
Once all required edits are complete and your team has finished the review, you can approve the website for launch.
- Return to the Website Review or Website Approval area.
- Review any final confirmation message.
- Select Approve, Approve for Launch, or the equivalent approval button.
- Confirm that you are authorized to approve the site on behalf of the practice.
- Submit the approval.
Approval confirms that the practice accepts the reviewed website content and is ready for the next launch steps.
Pre-Approval Checklist
Use this checklist before submitting final DigitalPatientChart website approval:
- Homepage reviewed
- Navigation menu reviewed
- Practice name confirmed
- Addresses and map links confirmed
- Office hours confirmed
- Phone numbers and contact forms tested
- Provider names, credentials, and bios reviewed
- Services reviewed for accuracy
- Forms and portal links tested
- Mobile view checked
- No patient-specific or private information included
- All edit requests submitted or resolved
What Happens After You Approve the Website
If you are wondering how long after website approval launch takes, timing can vary based on remaining setup steps. After approval, the DigitalPatientChart or Medximity team may complete final quality checks, technical configuration, domain-related steps, and publishing coordination.
Approval does not always mean the website becomes public immediately. It means your practice has completed content review and accepted the site for launch preparation.
Troubleshooting Common Review and Approval Issues
Button not working during website approval
If a button is not working during website approval, note the page, button label, and what happened when you clicked it. Include what you expected the button to do, such as opening a form, calling the office, or going to the patient portal.
I cannot find the website review area
Confirm you are signed in with the correct account and permissions. If the review task is still missing, contact support.
I approved the website but noticed an error
Contact support as soon as possible. Include the page, the incorrect information, and the requested correction.
The preview does not look updated
Refresh the page, clear your browser cache, or try another browser. If the issue remains, send the details to support.
Related DigitalPatientChart Help Resources
- How to Add a New Patient Record Manually in DigitalPatientChart
- How to Claim and Verify Your Medximity Provider Profile
- How to Update Your Practice Address, Phone Number, and Business Hours on Medximity
- Social Media Strategies for SEO: Get Your Site in Front of More Potential Patients!
Still Need Help?
If you cannot access the website review area, need help submitting edits, or are unsure whether your website is ready for approval, contact Medximity support. Include your practice name, the website page involved, and a brief description of the issue so the team can assist you faster.