1. What Are Cookies
Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and supply information to website owners. Cookies may be set by the website you are visiting ("first-party cookies") or by third parties whose services are used on the website ("third-party cookies").
In addition to cookies, we may use similar technologies such as web beacons (also known as pixel tags or clear GIFs), local storage, and session storage to collect information about your interactions with the Platform.
2. How We Use Cookies
Medximity uses cookies and similar technologies for the following purposes:
- Authentication: To recognize you when you sign in and maintain your session throughout your visit.
- Security: To support and enhance our security measures, including detecting fraudulent activity and violations of our Terms and Conditions.
- Preferences: To remember your settings and preferences, such as language selection, location, and display preferences.
- Analytics: To understand how visitors use our Platform, which pages are most popular, and how users navigate between pages, helping us improve the Platform's functionality and content.
- Performance: To monitor Platform performance, identify errors, and optimize load times.
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the Platform to function properly. They enable core features such as user authentication, session management, security protections, and compliance with your privacy preferences. These cookies cannot be disabled without affecting the functionality of the Platform.
Examples include:
- Session cookies that maintain your login state.
- CSRF (Cross-Site Request Forgery) protection tokens.
- Load-balancing cookies for optimal server performance.
- Cookie consent preference cookies.
3.2 Performance and Analytics Cookies
These cookies collect information about how visitors use the Platform, such as which pages are visited most often, how long visitors spend on each page, and whether error messages are displayed. The information collected by these cookies is aggregated and used solely to improve the Platform's performance and user experience.
3.3 Functional Cookies
These cookies allow the Platform to remember choices you make (such as your preferred language, region, or display settings) and provide enhanced, personalized features. They may also be used to remember changes you have made to text size, font, and other customizable elements of the Platform.
3.4 Targeting and Advertising Cookies
We may use these cookies to deliver content and advertisements that are relevant to your interests. These cookies may track your browsing activity across different websites over time. We do not use cookies to serve behavioral advertising based on your health information or medical searches on the Platform.
4. Specific Cookies We Use
The following table describes the specific cookies used on the Platform:
First-Party Cookies
- medximity_session — Maintains your authenticated session. Duration: until browser is closed or session expires. Type: Strictly Necessary.
- XSRF-TOKEN — Protects against cross-site request forgery attacks. Duration: 2 hours. Type: Strictly Necessary.
- cookie_consent — Records your cookie consent preferences. Duration: 1 year. Type: Strictly Necessary.
- locale — Stores your preferred language setting. Duration: 1 year. Type: Functional.
- remember_web — Keeps you logged in between sessions when you select "Remember me." Duration: 30 days. Type: Functional.
Third-Party Cookies
We may use the following third-party services that set their own cookies:
- Google Analytics — Web analytics service. Collects anonymized usage data to help us understand how visitors interact with the Platform. Google's Privacy Policy.
- Stripe — Payment processing. Sets cookies necessary for secure payment transactions. Stripe's Privacy Policy.
5. Managing Cookies
You can control and manage cookies in several ways:
5.1 Browser Settings
Most web browsers allow you to manage cookie preferences through their settings. You can typically configure your browser to:
- Accept all cookies.
- Notify you when a cookie is set.
- Block all cookies.
- Delete cookies when you close your browser.
- Block third-party cookies while allowing first-party cookies.
The process for managing cookies varies by browser. Consult your browser's help documentation for specific instructions.
5.2 Opt-Out Links
You can opt out of certain third-party cookies using the following tools:
- Google Analytics: Install the Google Analytics Opt-out Browser Add-on.
- Network Advertising Initiative: Visit NAI Consumer Opt-Out.
- Digital Advertising Alliance: Visit DAA Consumer Choice.
6. Impact of Disabling Cookies
If you choose to disable or block cookies, some features of the Platform may not function properly. Specifically:
- You may not be able to log in to your account or maintain a session.
- Your language and display preferences may not be remembered.
- Some security features may be affected.
- Certain interactive features may not work as expected.
Strictly necessary cookies cannot be disabled without significantly impairing the Platform's core functionality.
7. Do Not Track Signals
Some web browsers transmit "Do Not Track" (DNT) signals to websites. Because there is no universally accepted standard for how DNT signals should be interpreted, the Platform does not currently respond to DNT signals. We will update this policy if a uniform standard for DNT compliance is established.
8. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, our practices, or applicable laws. Material changes will be indicated by updating the "Effective" date at the top of this page. We encourage you to review this Cookie Policy periodically.
9. Contact Information
If you have questions about our use of cookies or this Cookie Policy, please contact us:
- Privacy Team: [email protected]
- General Support: [email protected]
- Contact Page: medximity.com/contact-us
For more information about how we handle your personal data, please refer to our Privacy Policy.