Provider Invoices
When a provider fulfills a records request or performs an IME, they may generate an invoice through Medximity. Invoices appear in your Billing dashboard and include:
- Provider name and practice
- Patient name and case reference
- Itemized charges (records copying, certification, IME, etc.)
- Payment terms and due date
Making Payments
- Go to Billing in your dashboard.
- Select the invoice.
- Click Pay Now and enter your payment method.
- A receipt is generated automatically for your records.
Client Reimbursement
All receipts and invoices are downloadable in PDF format for inclusion in your client billing or cost recovery documentation.
Billing Disputes
If you believe an invoice is incorrect, click Dispute on the invoice and describe the issue. The provider will be notified and you'll work together to resolve it. Medximity support is available to mediate if needed — contact us.
See our Terms and Conditions for the full payment and dispute resolution policy.