Account Security & Privacy
Protect your account, manage data sharing, and understand your privacy rights.
How to Add a Caregiver or Family Member to Your Patient Account
Quick answer: You can add a trusted caregiver, family member, or authorized helper to your MedXimity patient account from your account setti...
How to Troubleshoot Login Issues and Regain Access to Your MedXimity Account
How to Troubleshoot Login Issues and Regain Access to Your MedXimity Account Quick Fix: The Most Common Login Problem If you can't log i...
Securing Your Account
Best practices for keeping your Medximity account and health data safe.
Your Privacy Rights Under HIPAA
Understanding your rights to access, amend, and control your health information.
Managing Data Sharing Preferences
Control exactly how your health information is shared across the Medximity platform.
Deleting Your Account
How to permanently delete your Medximity account and understand data retention requirements.
How to Reset Your Password and Recover Account Access
Locked out of your Medximity account? Follow these steps to restore access fast — whether you've forgotten your password, lost access to y...
How to Set Up Two-Factor Authentication
Your Medximity account gives you access to appointment information, provider communications, and personal health data. A password alone...