What AI-powered tools are available in DPC?
DigitalPatientChart includes built-in AI tools that help your team handle common tasks faster and with less manual work. These capabilities were added at the request of the practices we serve, with a focus on saving staff time and supporting more consistent workflows.
- AI chatbot for patient outreach to help with password setup, email confirmation, and appointment reminders
- AI-powered pre-diagnostic coding to suggest diagnosis codes based on documented visit details
- AI medical scribe to transcribe clinical encounters so providers can spend more time with patients
Use the AI chatbot for patient outreach
The AI chatbot helps your practice automate routine patient communication. Staff can use it to support account access tasks and keep patients informed before scheduled visits.
- Send outreach to help patients set or reset their portal password
- Prompt patients to confirm or update their email address
- Deliver appointment reminder communications without manual follow-up
This is especially useful for front-desk and administrative teams managing high call volume or daily reminder lists.
Use AI-powered pre-diagnostic coding
DPC also includes AI support for pre-diagnostic coding. For chiropractic workflows, the system can review documented information and provide diagnosis code suggestions to help staff and providers move more efficiently through charting.
- Review visit documentation in the patient chart
- Open the coding support area within the encounter workflow
- Compare the suggested codes with the documented findings
- Select the appropriate code based on provider review
Code suggestions are there to support decision-making, not replace clinical judgment. Providers should always confirm that selected codes match the visit documentation.
Use the AI medical scribe during documentation
The AI medical scribe helps capture clinical conversations and turn them into usable documentation. That means less typing during or after the visit and more attention on the patient.
- Start the scribe feature at the beginning of the encounter
- Allow the visit conversation to be transcribed as documentation is created
- Review the drafted note after the encounter
- Update, approve, and finalize the note as needed
Many practices use this feature to speed up note completion while keeping documentation clear and organized.
Best ways to add AI tools to your workflow
Start with one feature that solves the biggest time drain for your team. Front-desk staff may begin with patient outreach, while providers may prefer to start with the medical scribe or coding support.
- Use the chatbot for routine reminders and account-related communication
- Use the scribe for visits that require detailed note-taking
- Use coding suggestions as a review step before finalizing documentation
- Train staff on where each tool fits in the daily workflow
A simple rollout works best. Once your team is comfortable with one feature, it becomes easier to expand to the others.
What to do next
If your practice wants to make more use of AI-powered healthcare tools in DPC, start by identifying which task takes the most staff time each week. Then apply the matching AI feature to that step in your workflow.
For additional guidance, explore your DPC settings and workflow tools or request a customized demo to see how these features can support your practice.