This guide explains how to review your website in Medximity EHR and how to check marketing service request status in Medximity EHR. Use it to find website review items, review website changes before publishing, or confirm marketing service request progress.
Before you begin
Medximity EHR website review access requirements depend on how your practice account is configured. Before you start, confirm the following:
- You can sign in to Medximity EHR with an active provider or practice user account.
- Your account is connected to the correct practice, provider profile, or location.
- Your practice has Medximity marketing services, website review, or request tracking enabled.
- Your role is authorized by your practice to view marketing-related work or website review information.
- You know which website, location, provider profile, or marketing request you need to review.
If you recently claimed or verified your profile, complete that process before looking for website or marketing tools. See How to Claim and Verify Your Medximity Provider Profile.
If your review involves address, phone, or business hour changes, compare the website information with your Medximity profile details. See How to Update Your Practice Address, Phone Number, and Business Hours on Medximity.
Review your website in Medximity EHR
If you are looking for where to find website review in Medximity EHR, start from the account area your practice uses for website or marketing services. The options available may vary by account setup and permission level.
- Sign in to Medximity EHR.
- Confirm you are working in the correct practice, provider, or location context.
- Open the area of Medximity EHR where your practice manages website review or marketing services. If you do not see a website review area, see the access section below.
- Find the website review item, website request, or review instructions associated with your practice.
- Open the item and review the visible website information carefully.
- Check practice name, provider names, locations, phone numbers, hours, service descriptions, images, and links for accuracy.
- If the review includes draft website changes, compare the new content against your current practice information before publishing or approving changes.
- If an in-product comment or reply option is available, enter clear feedback there. If not, use the communication channel your Medximity team provided.
- Include the page name, section, and requested change when submitting feedback.
- Do not include PHI, patient details, passwords, or private credentials in website review comments.
For broader website quality checks, see How to Conduct a SEO Audit for Website. If your request involves local visibility, see Making the Most of Local Search Marketing with GMB Posts.
Check marketing service request statuses
Use this workflow when you need to check marketing service request status in Medximity EHR or learn how to view marketing request updates. Status visibility depends on your account access and how the request was created.
- Sign in to Medximity EHR.
- Confirm you are in the correct practice, provider, or location context.
- Open the marketing services or request tracking area available to your account.
- Look for the request by request title, service type, location, provider, or submission timeframe.
- Select the request to open its details.
- Review the visible status, notes, messages, or updates associated with the request.
- If the request includes follow-up instructions, complete the requested action or provide the requested information.
- If you do not recognize a status or the request appears incomplete, contact Medximity Support using the guidance below.
When reviewing request updates, avoid creating duplicate requests unless your Medximity team asks you to do so. Duplicate requests can make it harder to confirm which item contains the current work history.
Expected results
After completing the steps above, you should be able to:
- Find the website review information available to your account.
- Review website changes before publishing or before your Medximity team proceeds with the next step.
- Submit clear feedback through the available in-product option or approved support channel.
- Open marketing service requests that are visible to your account.
- Confirm marketing service request progress using the status, notes, or updates shown in Medximity EHR.
Available status labels and review details may vary by workflow. Do not assume a request is complete, published, or approved unless the request details or your Medximity contact clearly indicate that result.
If you need access or status help
If you are asking, “why can’t I see marketing request status,” the request or marketing area may not be visible to your current account. This can happen when marketing services are not enabled for the practice, your role does not include access, you are viewing the wrong practice or location, or the request was handled outside the EHR workflow.
To request access to Medximity EHR marketing services:
- Ask your practice administrator to confirm that you should have access to website review or marketing service request information.
- Confirm the practice, provider, and location you need to access.
- Contact Medximity Support through your standard support channel.
- Include your name, practice name, account email, the request or website you are trying to view, and a brief description of what you expected to see.
- Attach a screenshot if it helps show the issue. Do not include patient information, passwords, credentials, or private billing details.
For Medximity EHR marketing service request help, include the request title, approximate submission date, service type, and any recent message you received from Medximity. This helps Support identify the correct request without exposing sensitive information.
Still Need Help?
If you still cannot review your website or view marketing request updates, contact Medximity Support through your usual support channel or account representative. Include what you tried, where you got stuck, and a screenshot of the page you are viewing.