Use this guide to review your practice website information in Medximity EHR and request related services, such as business email setup or reputation management. Service options may depend on your account, role, and practice setup.
Before you begin
Before you look for website services in Medximity EHR, confirm that you have the right access. Medximity EHR website review permissions may be limited to providers, practice owners, administrators, or users assigned to manage the provider profile.
- Sign in to Medximity EHR with your own account.
- Confirm you are working in the correct practice or provider profile, if you have access to more than one.
- Have current practice details ready, such as practice name, address, phone number, business hours, website domain, and preferred contact person.
- Do not include passwords, patient information, PHI, or private credentials in a service request.
If you still need to claim or verify your provider profile, start with How to Claim and Verify Your Medximity Provider Profile. If your location, phone number, or hours need correction, see How to Update Your Practice Address, Phone Number, and Business Hours on Medximity.
Review your practice website in Medximity EHR
If you are searching for how to review practice website in Medximity EHR or where to find website services in Medximity EHR, start from the area of your account used to manage your provider profile or practice web presence.
- Sign in to Medximity EHR.
- Open the section used to manage your provider profile or practice website services.
- Look for the website-related service option available to your account.
- Review the practice information shown for accuracy, including business name, location, phone number, website URL, and public-facing profile details.
- Compare the information against your current practice records.
- If the page includes a request or contact option, describe the website review or update you need.
- Submit the request only after confirming it does not include PHI, passwords, or private login details.
Expected result: Your website review request is submitted for follow-up through the available Medximity service workflow. Do not assume changes are live until you receive confirmation or verify the public website yourself.
For a general website quality checklist, see How to Conduct a SEO Audit for Website.
Request business email services
Use this section if you need to request business email services in Medximity EHR or want to know how to request practice email setup. Business email setup can involve security, domain access, billing approval, and user access decisions, so only an authorized practice contact should submit the request.
- Sign in to Medximity EHR with an account authorized to request services for the practice.
- Open the provider profile, website services, or service request area available to your account.
- Select the business email service option, if it is shown.
- Enter only business details needed to evaluate the request, such as practice name, domain name, preferred contact person, and the type of email setup requested.
- Do not enter passwords, existing email credentials, patient information, or confidential account recovery details.
- Review any billing or authorization language shown before submitting.
- Submit the request.
Expected result: Your business email request is sent for review. A Medximity team member may need additional information before setup can proceed. Wait for confirmation before telling staff that a new mailbox, domain email, or email service is active.
Request reputation management services
Use this section to request reputation management in Medximity EHR or learn how to manage online reviews through Medximity. Reputation management service availability may vary by account and practice setup.
- Sign in to Medximity EHR.
- Open the provider profile, website services, or service request area available to your role.
- Select the reputation management service option, if available.
- Provide the practice location and public profile details needed to understand the request.
- Describe the help you are requesting, such as review monitoring, review response workflow support, or guidance related to your online reputation.
- Do not include patient names, appointment details, treatment information, or other PHI.
- Review and submit the request.
Expected result: The request is submitted for review. Medximity will need to confirm the available service options before any reputation management work begins. For related public profile setup guidance, see How to Create a Google My Business Listing for a Chiropractic Practice.
What happens after you submit a request
If you are asking what happens after submitting service request, expect the request to be reviewed before work begins. Submission does not automatically mean a website change, business email account, or reputation management service is active.
- Your request is submitted through the available service workflow.
- The request is reviewed for account eligibility, service details, authorization, and missing information.
- If more information is needed, an authorized practice contact may be asked to provide it.
- If billing approval, domain access, or other authorization is required, complete that step before setup work continues.
- Wait for confirmation before using or announcing the requested service.
If you have not received a response within your expected support timeframe, contact Medximity Support through your usual support channel. Include the practice name, provider name, and a brief description of the request. Do not send passwords or PHI.
If you do not see the service option
If your question is “why do I not see service option,” the option may not be available to your current role, account, or practice configuration. Do not share credentials with another user to work around access limits.
- Confirm that you are signed in to the correct Medximity EHR account.
- Confirm that you are viewing the correct practice or provider profile.
- Ask your practice administrator whether your role is allowed to request website, business email, or reputation management services.
- If the option should be available but is not visible, contact Medximity Support.
When you contact support, include what you were trying to request and where you expected to see the option. Avoid screenshots that include patient information or private credentials.
Security, billing, and access notes
Review these business email billing and access notes before submitting any website, email, or reputation management request.
- Passwords: Do not place passwords, recovery codes, or private credentials in a request form or support message.
- PHI: Do not include patient names, appointment details, clinical information, or screenshots containing patient data.
- Billing: Some services may require billing authorization or approval by an authorized practice representative before work begins.
- Domain access: Business email setup may require domain-related coordination. Provide only the information requested through approved Medximity channels.
- Access control: Use individual user accounts. Do not share Medximity EHR login credentials.
- Verification: Confirm completed changes on the public website, email service, or online profile before relying on them operationally.
Still Need Help?
If you cannot find the website, business email, or reputation management option, contact Medximity Support through your usual support channel. Include your practice name, provider name, the service you are trying to request, and a brief description of the issue. Do not include PHI, passwords, or private credentials.