How We Protect Your Information
At MedXimity, we take your privacy and data security seriously. Here's how we protect you:
Our Commitment to Privacy
We are committed to:
- Protecting your personal and health information
- Being transparent about data collection and use
- Giving you control over your information
- Complying with all applicable privacy laws
HIPAA Compliance
MedXimity follows HIPAA (Health Insurance Portability and Accountability Act) guidelines:
- Protected Health Information (PHI) is encrypted
- Access to health data is strictly controlled
- We maintain audit logs of data access
- Staff receive regular privacy training
Data Security Measures
We employ multiple layers of security:
- Encryption: All data is encrypted in transit and at rest
- Secure Servers: Data stored in SOC 2 compliant data centers
- Access Controls: Strict role-based access to systems
- Regular Audits: Security assessments and penetration testing
- Two-Factor Authentication: Available for added account security
What Information We Collect
We collect information you provide:
- Account information (name, email, phone)
- Health information for booking (insurance, medical history)
- Appointment details
- Reviews and feedback
We also collect usage data:
- Pages visited
- Search queries
- Device and browser information
How We Use Your Information
- To facilitate appointment booking
- To communicate about appointments
- To improve our services
- To comply with legal requirements
Your Privacy Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your account and data
- Opt out of marketing communications
- Request a copy of your data
Questions About Privacy?
Contact our privacy team at privacy@medximity.com with any questions or concerns.