How We Protect Your Information

At MedXimity, we take your privacy and data security seriously. Here's how we protect you:

Our Commitment to Privacy

We are committed to:

  • Protecting your personal and health information
  • Being transparent about data collection and use
  • Giving you control over your information
  • Complying with all applicable privacy laws

HIPAA Compliance

MedXimity follows HIPAA (Health Insurance Portability and Accountability Act) guidelines:

  • Protected Health Information (PHI) is encrypted
  • Access to health data is strictly controlled
  • We maintain audit logs of data access
  • Staff receive regular privacy training

Data Security Measures

We employ multiple layers of security:

  • Encryption: All data is encrypted in transit and at rest
  • Secure Servers: Data stored in SOC 2 compliant data centers
  • Access Controls: Strict role-based access to systems
  • Regular Audits: Security assessments and penetration testing
  • Two-Factor Authentication: Available for added account security

What Information We Collect

We collect information you provide:

  • Account information (name, email, phone)
  • Health information for booking (insurance, medical history)
  • Appointment details
  • Reviews and feedback

We also collect usage data:

  • Pages visited
  • Search queries
  • Device and browser information

How We Use Your Information

  • To facilitate appointment booking
  • To communicate about appointments
  • To improve our services
  • To comply with legal requirements

Your Privacy Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your account and data
  • Opt out of marketing communications
  • Request a copy of your data

Questions About Privacy?

Contact our privacy team at privacy@medximity.com with any questions or concerns.