This article explains how attorneys, firm owners, and authorized firm administrators can update a MedXimity law firm profile, change contact information online, manage office locations, and request corrections to public directory details.
Quick Answer: Updating Your Law Firm Profile
If you are looking for how to update law firm profile information on MedXimity, start by signing in to the account connected to your firm profile. From your dashboard, you can review available profile fields, submit edits, and send certain changes for MedXimity review before they appear publicly.
- Go to medximity.com and sign in to your law firm account.
- Open your firm dashboard or profile management area.
- Select the law firm profile you want to update.
- Edit the available contact, location, attorney, intake, or practice-area details.
- Save your changes and submit them for review if prompted.
Some edits may appear only after ownership, administrator access, or profile accuracy is verified.
Before You Update Your Law Firm Profile
To protect directory accuracy, MedXimity may limit profile editing to authorized users. Before making changes, confirm that you are one of the following:
- An attorney listed with the firm
- A firm owner, partner, or managing attorney
- A designated marketing, intake, or administrative contact
- An approved account administrator for the firm profile
Have the correct firm information ready before you begin. This may include your firm name, primary phone number, intake phone number, office address, website, email address, office hours, attorney names, practice areas, and service locations.
If you manage more than one office, confirm which details apply to each location. Keeping address, phone, and intake information accurate helps potential clients, referral partners, and directory users reach the right office.
How to Edit Your Firm’s Contact Information
Use these steps to change law firm contact information online from your MedXimity account.
- Sign in to your MedXimity account.
- Open Profile, Firm Profile, or the profile management section shown in your dashboard.
- Select the law firm profile you want to edit.
- Find the contact information fields.
- Update the firm phone number, intake phone number, email address, website, address, or business hours as needed.
- Review the public display preview, if available.
- Select Save or Submit for Review.
If the public profile shows an old number, outdated website, or incorrect intake email, submit the correction with enough detail for MedXimity to verify the change.
For a similar contact-detail workflow, see How to Update Your Practice Address, Phone Number, and Business Hours on MedXimity. Some language in that article is written for practice profiles, but the contact-management principles are similar.
Profile Details You May Be Able to Update
Available fields may vary by account type and verification status. In many cases, authorized users can request or edit attorney directory profile details such as:
- Firm name and public display name
- Primary office address
- Additional office locations
- Main phone number and intake phone number
- Public email address or contact form link
- Website URL
- Office hours
- Practice areas
- Attorney names and titles
- Service areas or counties served
- Firm description or profile summary
Avoid adding claims that could be misleading, unverifiable, or jurisdiction-specific without proper context. Profile content should be accurate, professional, and consistent with your firm’s public-facing information.
Updating Multi-Location Law Firm Information
If your firm has multiple offices, review each location separately. This helps prevent users from calling the wrong office, visiting an outdated address, or sending an inquiry to the wrong intake team.
- Open your firm profile dashboard.
- Select Locations, Offices, or the multi-location management section.
- Choose the office you want to update.
- Edit the address, phone number, hours, service areas, and office-specific notes.
- Repeat the process for each location that needs changes.
- Submit all updates for review.
If you searched for update law firm address near me or need to change multi location law firm information, make sure the profile identifies which office is the main location and which offices are branch or satellite locations. Use consistent naming across all offices when possible.
Submitting Changes for Review
Some profile edits may go through review before they appear on MedXimity. This helps protect directory quality and reduces the risk of unauthorized changes.
The difference between claim profile vs request profile update is simple:
- Claim a profile: You are asking MedXimity to connect your account to an existing public law firm profile so you can manage it going forward.
- Request a profile update: You are submitting a correction or edit to a profile, which may be reviewed before it is published.
To submit profile changes:
- Review each edited field for accuracy.
- Add a note explaining the change if the system gives you that option.
- Attach or reference publicly available verification details when helpful, such as the firm website or official office page.
- Select Submit for Review.
- Watch your email or dashboard for follow-up questions.
For general ownership steps, see How to Claim and Verify Your MedXimity Provider Profile. While that article is written for provider profiles, it may help explain the verification concept.
How Long Profile Updates May Take to Appear
If you are asking how long do profile updates take, the answer depends on the type of change and whether verification is needed. Routine edits may be processed faster than changes involving ownership, firm name, address, phone number, attorney listings, or duplicate profiles.
Updates may take longer when:
- The requesting user is not yet verified as an authorized firm contact
- The update changes the firm’s primary phone number or address
- Multiple profiles appear to represent the same firm
- The submitted information conflicts with the firm’s website or other public sources
- MedXimity needs clarification before publishing the change
MedXimity does not guarantee a specific publication time for all edits. Check your dashboard and email for status updates or requests for additional information.
Troubleshooting Access, Login, or Verification Issues
If you need law firm profile login help, start with the account connected to your firm email address.
- Go to the MedXimity sign-in page.
- Select the password reset option if you cannot access the account.
- Check the inbox for the email address associated with the firm profile.
- If a former employee controlled the profile, contact MedXimity support and explain the access issue.
- Be prepared to verify your relationship to the firm.
To verify law firm profile ownership, MedXimity may ask for information that supports your authority to manage the listing. This can include a firm-domain email address, confirmation from an existing administrator, or other reasonable verification details.
If you manage marketing for several firms, use separate authorized access for each firm rather than editing unrelated profiles from one shared account.
What to Do If Your Public Profile Shows Incorrect Information
If there is a wrong phone number on law firm profile pages, an outdated address, or an incorrect attorney listing, submit a correction as soon as possible.
- Sign in and open the affected law firm profile.
- Edit the incorrect field if you have access.
- If you do not have access, use the profile update or support request option.
- Identify the incorrect information and provide the correct replacement.
- Include the profile URL so support can find the listing quickly.
If there are duplicate law firm profiles, do not try to make both listings identical. Contact support and ask for help reviewing the duplicate entries. MedXimity may need to determine whether the listings should be merged, corrected, or maintained as separate locations.
Frequently Asked Questions
Who can update a MedXimity law firm profile?
Generally, updates should be submitted by an attorney, firm owner, managing attorney, or authorized administrator. MedXimity may review requests before publishing changes.
Can I update my firm address, phone number, and office hours?
Yes, authorized users may be able to update those fields from the firm dashboard or submit a request for review.
Can I edit attorney names and practice areas?
In many cases, you can request updates to attorney listings, titles, practice areas, and service areas. Some changes may require review for accuracy.
What should I do if I cannot access the old administrator account?
Use the password reset option first. If the account belongs to a former employee or an unavailable administrator, contact MedXimity support and request access verification.
Why was my update not published immediately?
Some updates require review, especially changes to ownership, address, phone number, firm name, or duplicate listings. Watch for follow-up messages from MedXimity.
Can I update multiple office locations at once?
You may be able to edit multiple locations from your dashboard. Review each office separately so address, phone, hours, and intake routing stay accurate.
Still Need Help?
If you still need help updating your law firm profile, signing in, verifying ownership, or correcting public information, contact MedXimity support through the help center or your account dashboard. Include your firm name, profile URL, the information that needs to be changed, and your relationship to the firm.
Additional MedXimity resources that may help with account and profile management include How to Claim and Verify Your MedXimity Provider Profile, How to Update Your Practice Address, Phone Number, and Business Hours on MedXimity, and Social Media Strategies for SEO.