1. Not Medical Advice
The content available on the Medximity platform, including but not limited to text, graphics, images, provider directory listings, symptom checker results, health articles, wellness tools, and other materials (collectively, "Content"), is provided for general informational and educational purposes only.
Nothing on this Platform constitutes, or is intended to constitute, medical advice, diagnosis, treatment, or a recommendation for any specific medical product, service, or course of action. The Content should not be used as a substitute for consultation with a qualified healthcare professional. Never disregard professional medical advice or delay in seeking it because of something you have read, viewed, or accessed on this Platform.
If you think you may have a medical emergency, call your doctor, go to the nearest emergency department, or call 911 (or your local emergency number) immediately. Medximity does not recommend or endorse any specific tests, physicians, products, procedures, opinions, or other information that may be mentioned on the Platform.
2. No Doctor-Patient Relationship
Use of the Medximity platform does not create a doctor-patient, therapist-patient, or any other healthcare provider-patient relationship between you and Medximity, or between you and any Provider listed in our directory, unless and until you have been formally accepted as a patient by that Provider and the Provider has agreed to treat you.
Browsing Provider profiles, viewing Provider credentials, reading health content, using the symptom checker, sending appointment requests, or communicating through the Platform's messaging features does not establish a clinical relationship. A doctor-patient relationship is formed only when a Provider has personally evaluated you and agreed to undertake your diagnosis and treatment.
3. Provider Directory Information
Medximity maintains a directory of healthcare providers for informational purposes. While we make reasonable efforts to verify Provider credentials and keep directory information current, we cannot guarantee the accuracy, completeness, or timeliness of all information displayed, including but not limited to:
- Provider names, titles, and professional designations.
- Board certifications, licenses, and credentials.
- Specialties and areas of practice.
- Office locations, hours, and contact information.
- Insurance plans accepted.
- Patient reviews and ratings.
- Availability and appointment scheduling information.
Information displayed in the directory is provided by Providers themselves, sourced from public databases, or compiled from third-party sources. Providers are responsible for the accuracy of their own profile information. Always verify Provider details, credentials, insurance acceptance, and availability directly with the Provider's office before scheduling or attending an appointment.
Listing a Provider on Medximity does not constitute an endorsement, recommendation, or guarantee of the quality of care provided by that Provider. Medximity does not evaluate, certify, or guarantee the competence, qualifications, or performance of any Provider listed on the Platform.
4. Symptom Checker and Health Tools
Medximity may offer interactive health tools, including a symptom checker, health assessments, wellness trackers, and similar features. These tools are designed to provide general health information and educational resources only. They are not diagnostic tools and should not be relied upon for medical diagnosis or treatment decisions.
The results generated by these tools:
- Are based on general algorithms and publicly available medical information.
- Are not personalized to your individual medical history, conditions, or circumstances.
- May not account for all possible conditions, symptoms, or risk factors.
- May produce inaccurate, incomplete, or misleading results.
- Are not a substitute for a thorough examination by a qualified healthcare provider.
Many medical conditions share similar symptoms. Only a qualified healthcare professional can provide an accurate diagnosis after conducting a proper examination, reviewing your medical history, and performing appropriate tests.
5. Emergency Situations
IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, CALL 911 OR YOUR LOCAL EMERGENCY NUMBER IMMEDIATELY. DO NOT RELY ON INFORMATION FROM THIS PLATFORM IN AN EMERGENCY SITUATION.
The Platform is not designed for, and should not be used in, emergency medical situations. If you believe you or someone else is experiencing symptoms of a heart attack, stroke, severe allergic reaction, difficulty breathing, poisoning, or any other life-threatening condition, seek emergency medical treatment immediately.
Do not use the symptom checker, messaging features, appointment booking, or any other Platform tool as a substitute for calling emergency services.
6. Provider Credentials and Verification
While Medximity may verify certain Provider credentials through public databases such as the National Provider Identifier (NPI) Registry, state licensing boards, and the National Practitioner Data Bank, we do not independently verify all credentials, qualifications, or claims made by Providers. Our verification processes may include:
- NPI number validation.
- State licensure status checks (where publicly available).
- DEA registration verification (where applicable).
- Board certification confirmation (where publicly available).
These verification efforts are limited to information available in public databases at the time of verification and may not reflect subsequent changes to a Provider's credentials, licensure status, or disciplinary history. Patients are encouraged to independently verify Provider credentials through their state licensing board, relevant professional organizations, or other authoritative sources.
7. User Responsibility
You assume full responsibility for your use of the Platform and any decisions you make based on Content or information obtained through the Platform. Specifically:
- You are solely responsible for evaluating and selecting a healthcare provider.
- You are solely responsible for all decisions regarding your medical care and treatment.
- You should always consult with a qualified healthcare professional before making any decisions about your health.
- You should not discontinue, modify, or start any medication or treatment without first consulting your healthcare provider.
- You should provide complete and accurate information to your healthcare providers.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MEDXIMITY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY DAMAGES, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, ARISING OUT OF OR RELATED TO:
- YOUR USE OF OR RELIANCE ON ANY CONTENT, INFORMATION, OR TOOLS PROVIDED ON THE PLATFORM.
- ANY ERRORS, INACCURACIES, OR OMISSIONS IN THE CONTENT.
- ANY HEALTHCARE SERVICES RECEIVED FROM OR INTERACTIONS WITH PROVIDERS FOUND THROUGH THE PLATFORM.
- ANY DECISION YOU MAKE BASED ON INFORMATION OBTAINED THROUGH THE PLATFORM.
- ANY DELAY IN SEEKING MEDICAL ATTENTION RESULTING FROM YOUR USE OF THE PLATFORM.
- ANY RESULTS GENERATED BY THE SYMPTOM CHECKER OR OTHER HEALTH TOOLS.
THIS LIMITATION APPLIES WHETHER THE CLAIM IS BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF MEDXIMITY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
9. Professional Opinions and Content
Health-related content published on the Platform, including articles, blog posts, and educational materials, may reflect the opinions of individual authors, contributors, or healthcare professionals. Such opinions do not necessarily represent the views of Medximity. The inclusion of any health information or professional opinion on the Platform does not constitute an endorsement by Medximity.
Medical knowledge and best practices evolve continuously. Content on the Platform may not reflect the most current medical research, guidelines, or standards of care. Reliance on any information provided on the Platform is solely at your own risk.
10. External Resources and References
The Platform may contain links to third-party websites, resources, and organizations for your convenience. These links do not imply endorsement, approval, or responsibility for the content, products, or services offered by third-party websites. Medximity is not responsible for the accuracy, legality, or appropriateness of any content on linked third-party sites.
References to specific healthcare products, treatments, or procedures on the Platform do not constitute endorsements or recommendations by Medximity.
11. Regulatory Compliance
This Medical Disclaimer is intended to comply with applicable federal and state regulations regarding online health information, including but not limited to guidelines issued by the Federal Trade Commission (FTC) regarding health claims and endorsements, and the Food and Drug Administration (FDA) regarding medical device and treatment claims.
Nothing on this Platform is intended to make claims that have not been evaluated by the FDA. No information on the Platform is intended to diagnose, treat, cure, or prevent any disease.
12. Contact Information
If you have questions about this Medical Disclaimer, please contact us:
- Email: [email protected]
- Support: [email protected]
- Contact Page: medximity.com/contact-us