Practice website approval is the final review step before your DigitalPatientChart practice website is prepared for publication. Use this guide to open your preview, verify key information, request edits if needed, and approve the clinic website for publication when it is accurate and ready.
Quick Answer: Reviewing and Approving Your Practice Website
If you are asking, how to approve my practice website, the process is straightforward: review the preview, confirm that the content is accurate, submit any changes, and then provide final approval in DigitalPatientChart or through the approval request provided by the website team.
- Sign in to DigitalPatientChart.
- Open the website preview from your dashboard, website section, or approval email.
- Review practice details, locations, providers, services, images, and formatting.
- Submit edit requests before approval if anything is missing or incorrect.
- Approve the website only when your team confirms it is complete and ready to publish.
Before You Review Your Website
Plan to review practice website before publishing with the right people involved. An office manager may be best suited to check phone numbers, business hours, and location details. A provider, clinical director, or compliance contact should review clinical content and provider profile language.
Before starting, gather:
- Correct practice name and approved branding
- Primary phone number, fax number, and email address if displayed
- All active practice locations and office hours
- Provider names, credentials, bios, and profile photos
- Current service list and care descriptions
- Any required disclaimers or compliance preferences used by your practice
If a provider, location, or service may change soon, consider requesting an update before final approval so the published site does not become outdated shortly after launch.
Step 1: Open Your Website Preview
To open DigitalPatientChart website preview access, use the preview link provided by your website team or sign in to your DigitalPatientChart account.
- Go to DigitalPatientChart and sign in with your provider or administrator account.
- Open the website, marketing, or practice website section available in your account.
- Select the practice website preview option.
- Open the preview in a new browser tab so you can review it like a patient would.
- Check the homepage first, then move through each top-level navigation item.
If you received a preview link by email, open the link in a desktop browser first. After that, review the same preview on a phone or tablet to check the mobile layout.
Step 2: Check Practice Information and Locations
Use this step to check practice locations on website pages where contact information appears. Location details may show on the homepage, footer, contact page, provider pages, and appointment request areas.
- Confirm the legal or public-facing practice name is spelled correctly.
- Verify each street address, suite number, city, state, and ZIP code.
- Check phone numbers and call tracking numbers, if used.
- Confirm hours of operation, including lunch closures or different hours by location.
- Review map placement and directions language if included.
- Make sure appointment request buttons point to the correct workflow.
For related profile and location guidance, see How to Update Your Practice Address, Phone Number, and Business Hours on Medximity.
Step 3: Review Provider Profiles, Services, and Care Details
Take time to review provider profiles before website launch. These pages often influence patient trust and may also affect how accurately your practice appears in search results.
- Check each provider name, title, credentials, and specialty areas.
- Confirm profile photos are assigned to the correct providers.
- Review bios for accuracy, tone, and outdated details.
- Verify that listed services match what your practice currently offers.
- Confirm that condition and treatment descriptions use appropriate, conservative wording.
- Remove any service that is not currently available at the listed location.
Care content should be educational and accurate. For example, conservative care language may say that chiropractic care, physical therapy, or rehabilitation may help some patients with function, mobility, or symptom management. It should not guarantee relief, promise results, or diagnose a visitor.
If your provider profile also appears on Medximity, you may find this resource useful: How to Claim and Verify Your Medximity Provider Profile.
Step 4: Check Images, Branding, and Page Formatting
Review the website visually on both desktop and mobile. A page can have correct content but still need formatting adjustments before approval.
- Confirm the logo is clear and not stretched or blurry.
- Check brand colors, button styles, and fonts for consistency.
- Review provider and office images for quality and correct placement.
- Scan each page for broken layouts, overlapping text, or large blank spaces.
- Test main buttons, menus, contact links, and appointment links.
- Review mobile pages for readable text, easy tapping, and clear navigation.
If your team is also reviewing general website quality, see How to Conduct a SEO Audit for Website.
Step 5: Review Compliance-Sensitive Language
When you review compliance language on website pages, look for wording that is accurate, professional, and properly qualified. Healthcare website content should avoid unsupported claims, guarantees, or language that could be read as personal medical advice.
- Look for absolute phrases such as cures, eliminates, guaranteed, or pain-free and request softer language if needed.
- Confirm clinical statements use appropriate wording such as may help, may be associated with, or some patients report when discussing outcomes.
- Make sure the website does not diagnose visitors or tell them they have a specific condition.
- Check that service descriptions match your conservative care offerings.
- Remove any testimonial, photo, or patient detail that could raise privacy concerns unless your practice has appropriate written authorization and approval.
- Confirm accessibility basics, including readable contrast, descriptive link text, and clear page structure.
If your practice has legal, compliance, or marketing review requirements, complete that review before final approval.
Step 6: Request Edits Before Approval
If you find an issue, request edits before website approval. Clear edit requests help reduce back-and-forth and support a smoother launch.
- Identify the page where the issue appears.
- Note the section, heading, image, button, or profile that needs attention.
- Copy the current wording if text needs to change.
- Provide the exact replacement wording when possible.
- Attach updated images, provider bios, hours, or location details if needed.
- Submit your edits through the DigitalPatientChart approval workflow, email thread, or support channel provided by the website team.
Example edit request: On the Contact page, please update the Friday hours for the Downtown location from 8:00 AM to 5:00 PM to 8:00 AM to 3:00 PM.
Step 7: Approve Your Website for Publication
Use these DigitalPatientChart website approval steps when your review is complete and no additional edits are needed.
- Return to the website approval screen or approval email.
- Confirm that all requested edits have been made.
- Review the homepage, contact page, provider pages, and main service pages one final time.
- Select the approval option or reply with written approval as instructed.
- Include the name and role of the person approving the website if requested.
- Submit final approval.
Only approve clinic website for publication when your practice confirms the website is accurate, complete, and ready to go live.
What Happens After You Approve the Website
If you are wondering what happens after website approval, the website team will typically move the project into the publication or launch queue. Timing can vary based on domain setup, technical checks, final quality review, and any pending account requirements.
After approval, the team may:
- Prepare the website for publication
- Connect or verify domain settings
- Run final quality checks
- Confirm forms, buttons, and tracking settings
- Notify your practice when the site is live or ready for final launch confirmation
Continue to monitor your website after launch. If your hours, provider list, or services change, submit updates promptly so patients see current information.
Pre-Approval Checklist for Practice Websites
Use this practice website pre approval checklist before giving final approval:
- Practice name is correct
- Logo and branding are correct
- All phone numbers are accurate
- All addresses and maps are accurate
- Business hours are current
- Provider profiles, credentials, and photos are correct
- Services listed are currently offered
- Care language is accurate and appropriately qualified
- No guarantees or unsupported claims appear
- Appointment, contact, and message links work
- Pages display correctly on desktop and mobile
- Requested edits have been completed
Troubleshooting Common Review and Approval Issues
If you need to fix practice website preview issues, start with the items below.
I cannot open the preview link
- Confirm you are using the latest preview link.
- Try opening the link in a different browser.
- Clear your browser cache or open a private browsing window.
- Contact support if the preview still does not load.
An edit I requested is not showing
- Refresh the page.
- Clear your browser cache.
- Check whether the website team confirmed the edit was completed.
- Send a follow-up note with the page name and requested change.
The mobile version looks different from desktop
Some layout differences are expected on mobile. Contact support if text overlaps, buttons are hard to tap, images are cut off, or important information is missing.
A provider, location, or service is missing
Submit the missing information before approval. Include the provider name, credentials, location assignment, service details, or business hours that should be added.
Related DigitalPatientChart Help Resources
These Medximity resources may help your team keep practice information consistent across your website and related profiles:
- How to Claim and Verify Your Medximity Provider Profile
- How to Update Your Practice Address, Phone Number, and Business Hours on Medximity
- How to Create a Google My Business Listing for a Chiropractic Practice
- Social Media Strategies for SEO: Get Your Site in Front of More Potential Patients!
Frequently Asked Questions
Who should review a practice website before approval?
A practice website preview is often best reviewed by more than one team member. An office manager may verify hours, phone numbers, and location details, while a provider or clinical lead may review services, provider profiles, and care-related wording. If the practice has compliance or marketing support, they may also help confirm that the content is accurate and appropriate.
Can a practice approve a website if some information may change soon?
Approval is generally best reserved for content the practice considers accurate and ready to publish. If a provider, location, phone number, service list, or schedule is expected to change soon, request edits or clarify timing before approval.
How detailed should edit requests be before website approval?
Edit requests should include the page name, section, current wording, requested replacement text, and any updated contact or location details. Specific notes make it easier for the website team to complete the correct change.
Still Need Help?
If you cannot access your preview, need help submitting edits, or are unsure whether your website is ready for approval, contact Medximity support through your DigitalPatientChart account or your existing support channel.