Use voice commands from anywhere in the EHR
DigitalPatientChart includes a voice AI assistant that lets staff ask questions out loud and hear or view answers pulled from live practice data. This capability was added in response to requests from the practices we serve, giving teams a faster way to check schedules, patient flow, and daily activity without stopping their work.
The assistant is available from any screen in the EHR. That means you can stay in the schedule, a patient chart, or another workflow while asking for the information you need.
- Ask questions in plain English
- Get answers based on current practice data
- Continue working without switching screens
Ask the kinds of questions staff need every day
The voice AI assistant is designed for practical, day-to-day questions. Instead of opening multiple views or reports, staff can ask for the answer directly.
Examples include:
- How many new patients are scheduled today
- What a provider’s afternoon schedule looks like
- Which patients are currently in the waiting room
- What rooms are occupied or available
- Which appointments have checked in
Because the assistant queries the live database, responses reflect what is happening in the practice at that moment.
How to use the voice AI assistant
Using the assistant is simple. Open any screen in DigitalPatientChart, activate the voice assistant, and ask your question naturally.
- Open the screen where you are already working
- Start the voice AI assistant
- Speak your question in a normal tone
- Wait a few seconds for the response
- Continue your task without leaving the current screen
You do not need to memorize commands. Natural language works, so staff can ask questions the way they would ask a coworker.
Get personalized answers based on who is speaking
DigitalPatientChart can recognize the speaker and tailor responses to that person. This was added so providers and staff can ask broad questions and still receive relevant, role-based information.
For example, when a provider asks about “my schedule,” the assistant can return that provider’s schedule. When front desk staff ask about patient flow, the response can match the operational view they need for check-in and rooming.
- Providers can ask about their own schedule
- Staff can request current front-desk and room status details
- Responses stay relevant to the person using the system
Understand how voice processing works
The assistant works with live practice data, not a static knowledge base. That means answers are tied to the current state of appointments, waiting room activity, and other operational details inside DigitalPatientChart.
Voice processing runs locally on the network. No audio data leaves the network, which supports practices that want hands-free access while keeping voice activity within their environment.
Use it to speed up common workflows
The biggest benefit is time. Staff can check operational details quickly while staying focused on patients and daily tasks.
- Front desk teams can confirm waiting room status without opening another view
- Clinical staff can ask schedule questions while charting
- Providers can stay in the patient record and request live practice information
- Teams can reduce clicks for routine lookup tasks
If your practice wants to make everyday questions faster to answer, the voice AI assistant is ready to use throughout DigitalPatientChart.