Contact Us

Get in Touch with MedXimity

We're here to help! Whether you have questions, need support, or want to share feedback, our team is ready to assist you.

Email Support

Email: support@medximity.com

For general inquiries, technical support, and account assistance.

Phone Support

Phone: 1-800-MED-XIMY (1-800-633-9469)

Speak directly with a member of our support team.

Business Hours

• Monday - Friday: 9:00 AM - 5:00 PM EST
• Saturday - Sunday: Closed

Response Time

We strive to respond to all inquiries within 1 business day. During peak times, responses may take up to 2 business days.

For Urgent Matters

If you have an urgent healthcare need, please contact your healthcare provider directly or call 911 for emergencies. MedXimity is a directory service and cannot provide medical advice.

Provider Support

Healthcare providers with questions about listing their practice or managing their profile can email providers@medximity.com for dedicated support.

Feedback

We value your feedback! Help us improve MedXimity by sharing your experience:

• Feature suggestions
• Bug reports
• General feedback

Mailing Address

MedXimity, Inc.
123 Healthcare Drive
Suite 500
New York, NY 10001