Notification Types
- Appointment reminders — Sent 48 hours and 2 hours before your scheduled visit.
- New messages — Alerts when a provider sends you a secure message.
- Form requests — Notifications when a provider asks you to complete a form.
- Billing alerts — New invoices, payment confirmations, and insurance updates.
- Platform updates — New features and service announcements (optional).
Delivery Channels
Each notification type can be configured independently for:
- Email — Delivered to your registered email address.
- SMS — Text messages to your phone number on file.
- Push notifications — In-app alerts via the Medximity mobile app.
How to Change Your Preferences
Go to Profile > Notifications. Toggle each notification type on or off for each channel. Changes take effect immediately.
We will never send marketing communications without your explicit consent. For details about our email practices, read our Newsletter & Email Disclaimer.