Virtual and Telehealth Appointments

Getting Care from Home

Many providers on MedXimity offer telehealth appointments, allowing you to see a doctor via video call from the comfort of your home.

What is Telehealth?

Telehealth (or telemedicine) is a way to receive healthcare remotely using video technology. Instead of visiting an office, you connect with your provider through a secure video call.

Finding Telehealth Providers

Look for the telehealth badge on provider profiles:

• Use the "Telehealth Available" filter when searching
• Look for the video icon on provider listings
• Check if "Video Visit" is an available appointment type

How Video Visits Work

1. Book Your Appointment: Select "Video Visit" or "Telehealth" as the appointment type
2. Receive Link: You'll get a video link via email before your appointment
3. Join the Call: At your appointment time, click the link to connect
4. See Your Provider: Have your appointment just like an in-person visit
5. Follow Up: Get prescriptions, referrals, or follow-up instructions

Technical Requirements

For a smooth telehealth experience, you'll need:

• Device: Computer, tablet, or smartphone with camera and microphone
• Internet: Stable internet connection (at least 5 Mbps recommended)
• Browser: Updated web browser (Chrome, Firefox, Safari, or Edge)
• Environment: Quiet, private space with good lighting

What Can Be Treated via Telehealth?

Many conditions can be addressed through video visits:

• Cold and flu symptoms
• Allergies
• Skin conditions (rashes, acne)
• Mental health consultations
• Medication refills
• Follow-up appointments
• Minor injuries

Benefits of Telehealth

• No travel time or waiting rooms
• Access care from anywhere
• Often shorter wait times for appointments
• Reduced exposure to illnesses
• Convenient for busy schedules