What's New — Medximity

Improved Reporting Oct 23, 2024

Improved New Patient counts in owner reports

Owner reports now recognize New Patient appointments correctly even when the appointment length is customized.

Improved reporting for practices that use custom appointment lengths for New Patient visits. Owner reports now count these appointments based on their New Patient appointment type, rather than relying on a specific duration. This makes reporting more consistent when your team updates scheduling templates to match practice workflows.

Added Charting Sep 21, 2024

X-ray image indicator added to patient pop-ups

Patient pop-ups now show a clear X-ray indicator when imaging is available in the patient portal.

Front desk staff can now spot available X-ray images without opening the full patient chart or portal. When imaging is on file, the patient pop-up displays an X-ray icon with the image count for quick reference. It’s a simple update that helps speed up check-in and keeps key patient details visible at a glance.

Added Workflow Automation Feb 12, 2024

Added Workflow Automation Across Key Practice Tasks

Added workflow automation tools so practices can automate scheduling, patient outreach, claims activity, and team follow-up in one place.

Based on feedback from the practices DPC serves, this capability helps reduce manual admin work across the day. Now you can automate appointment scheduling, reminders, follow-ups, claims tracking, and task notifications so your team spends less time on repetitive steps and more time supporting patients. It’s a practical upgrade for practices that want smoother operations without adding extra complexity.

Added Patient Portal Jan 12, 2024

Added integrated practice websites for healthcare teams

Added customizable, mobile-responsive practice websites with built-in patient portal access to help providers strengthen their online presence.

Built integrated practice website tools so practices can launch branded, patient-friendly sites without managing a separate system. Based on provider feedback, these websites support mobile browsing, make it easier for patients to reach scheduling and portal features, and include search-friendly content options to improve online visibility.

Added Provider Management May 12, 2023

Added Centralized Provider Management

Added a provider management hub so practices can keep provider profiles, credentials, schedules, and availability in one secure place.

Now you can manage provider details, specialties, contact information, and calendars from a single system instead of updating records in multiple places. Built based on practice demand for simpler administration, this capability also supports visibility into provider performance metrics and reporting for day-to-day operations.

Added Messaging Apr 12, 2023

Added Secure Messaging for Patients and Care Teams

Added secure messaging so practices can communicate with patients and staff in one HIPAA-conscious workflow.

Now you can send and receive two-way messages with patients, share internal updates across your team, and keep communication moving without leaving the platform. Built based on provider feedback, messaging includes encrypted communication and real-time alerts so important conversations are easier to track and respond to.

Added Billing Mar 12, 2023

Added integrated insurance management tools

Added insurance management features so practices can verify coverage, submit claims, and track reimbursements in one place.

Built this capability based on provider feedback from practices that wanted less back-and-forth around insurance tasks. Now you can check eligibility and benefits before appointments, send electronic claims from the patient chart, and follow reimbursement activity as payments move through the process.

Added Billing Feb 12, 2023

Added Smarter Billing and Payment Management

Added billing tools that help practices submit claims, track payments, and offer flexible patient payment options in one place.

Built this billing capability based on provider feedback to make payment workflows easier to manage from day to day. Now you can submit claims electronically from patient records, monitor payments and balances in real time, and create payment schedules that fit each patient's needs. Clear billing statements and secure payment processing also help practices keep collections organized while giving patients a better billing experience.

Added Patient Portal Jan 12, 2023

Added a Patient Portal for 24/7 Access and Scheduling

Added a patient portal that gives patients secure, around-the-clock access to records, appointments, and provider communication.

Now patients can review health information, lab results, and treatment plans anytime from one secure portal. Built based on practice demand, the portal also supports online appointment requests, rescheduling, secure messaging, and timely reminders that keep patients connected between visits.

Added Charting Jan 15, 2022

Added device-friendly charting and digital intake

Added secure chart access and integrated intake tools so practices can manage patient paperwork from any device.

Built this charting and intake capability based on provider feedback for faster, cleaner documentation across the practice. Now you can view and update charts on desktop, tablet, or mobile, while keeping forms, consents, medical histories, and notes together in one secure place. Patients also get a simpler, more intuitive experience when reviewing their information and completing documentation.

Added Patient Portal Jan 15, 2022

Added digital intake and paperless onboarding

Added customizable digital intake and onboarding tools so practices can collect patient information faster and route it directly into charts and billing.

Built this intake and onboarding capability based on practice demand for a simpler front-desk workflow. Now you can create tailored intake forms, let patients complete them on their own time, and send the information straight into the patient chart and billing records. That means a more streamlined check-in experience with less manual paperwork for staff.

Added Charting Jan 15, 2022

Added Multi-Provider Support for Team-Based Care

Added multi-provider support so practices can coordinate scheduling, records, and communication across the care team from one platform.

Built at the request of practices managing shared patient care, this capability gives each provider access to unified patient records with role-based permissions. Now you can coordinate appointments across multiple providers and keep communication moving with secure team collaboration tools.

Added Scheduling Jan 15, 2022

Added Online Scheduling for Faster Appointment Booking

Added online scheduling so practices can book, update, and manage appointments more easily from one connected calendar.

Built online scheduling to give teams a simpler way to coordinate patient visits and keep the day moving. Now you can create appointments quickly, make changes in real time across devices, and send automated reminders by email or phone based on feedback from practices that wanted a smoother scheduling workflow.

Added Reporting Jan 15, 2022

Added Reporting & Analytics Dashboards

Added reporting and analytics tools so practices can track clinical, operational, and financial performance in one place.

Now you can build customizable reports, view real-time dashboards, and monitor the metrics that matter most to your practice. Based on provider feedback, this capability was designed to give teams a clearer view of patient outcomes, revenue trends, and day-to-day performance without extra manual work.

Added Platform Jan 12, 2022

Added Cloud-Based Access for Digital Patient Chart

Added secure cloud-based deployment so practices can access Digital Patient Chart from any internet-connected device without managing on-site servers.

Built this capability based on provider feedback from practices that wanted simpler setup, lower hardware costs, and easier day-to-day access. Now your team can log in securely from the practice, home, or a second location while automatic updates and scalable infrastructure run in the background.