How Patients Find You

Understanding Search Visibility

Learn how patients discover your practice on MedXimity and how to improve your visibility.

Search Ranking Factors

When patients search, results are ordered by:

• Relevance: How well your profile matches the search
• Distance: Proximity to the patient's location
• Availability: Whether you have open appointments
• Profile Completeness: How filled out your profile is
• Reviews: Your ratings and number of reviews

The Importance of Reviews

Reviews significantly impact your visibility:

• Higher-rated providers appear more prominently
• More reviews = more credibility
• Recent reviews carry more weight
• Responding to reviews shows engagement

Complete Profile = Better Visibility

Profiles with more information rank higher:

• Fill out all sections of your profile
• Add a professional photo
• List all insurance plans accepted
• Include all services offered
• Write a detailed bio

Availability Matters

Patients often filter by availability:

• Keep your calendar up to date
• Offer same-day or next-day slots when possible
• Providers with availability appear in more searches
• Telehealth options expand your reach

Specialty and Location

Ensure you appear in relevant searches:

• List all your specialties and sub-specialties
• Add all office locations
• Include conditions you treat
• Add procedures you perform

Tips to Improve Your Ranking

1. Complete 100% of your profile
2. Encourage satisfied patients to leave reviews
3. Keep availability current
4. Respond to patient reviews
5. Update your profile regularly
6. Add new services as you offer them

Tracking Your Performance

Use your provider dashboard to see:

• Profile views
• Search appearances
• Booking requests
• Review trends