EnglishUnderstanding MedXimity Ratings
Ratings on MedXimity help you quickly assess provider quality based on patient feedback. Here's what they mean:
The 5-Star Rating System
Providers receive ratings on a 1-5 star scale:
- 5 Stars: Excellent - Exceptional patient experience
- 4 Stars: Very Good - Above average care and service
- 3 Stars: Good - Meets expectations
- 2 Stars: Fair - Some areas need improvement
- 1 Star: Poor - Significant concerns
What Ratings Are Based On
Patient reviews rate providers on multiple factors:
- Overall experience
- Bedside manner and communication
- Wait time
- Staff friendliness
- Office environment
- Likelihood to recommend
Verified Patient Reviews
MedXimity takes steps to ensure review authenticity:
- Reviews come from patients who booked through MedXimity or verified their visit
- We monitor for fake or fraudulent reviews
- Providers cannot pay to remove negative reviews
- All reviews must follow our community guidelines
The "Highly Recommended" Badge
Providers earn the "Highly Recommended" badge when they:
- Maintain a high average rating (typically 4.5+ stars)
- Have a significant number of reviews
- Receive consistently positive feedback over time
Tips for Using Ratings
- Look at the number of reviews, not just the rating
- Read individual reviews for context
- Consider recent reviews more heavily
- Remember that ratings are subjective patient experiences